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Brad Worthley

Brad Worthley, Internationally Acclaimed Customer Service and Leadership Expert

Brad Worthley

Travels From:

Washington, United States

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Brad Worthley, an accomplished business consultant and professional speaker with over 27 years of business management experience, is also an internationally acclaimed customer service, leadership and motivational expert. He has trained hundreds of thousands of people throughout a wide range of industries. His expertise spans key performance areas such as leadership, sales, customer service, and motivation.

A true professional, Brad equips companies with dynamic customer service essentials. He will assist you in developing a step-by-step plan to positively change your service culture based on his successful business philosophy that “praise breeds change.”
Brad teaches leading corporations how to consistently build and retain customer loyalty. Deeply respected for his work in the customer service arena, he has proven skills in working with people at all levels.

Renowned for captivating his audiences, Brad keeps seminar participants entertained while helping them retain the information they learn. He delivers his powerful message from the customer’s perspective with sincerity and humor. And as a professional keynote speaker, he will keep everyone on the edge of their seat.

Topics:

Customer Service 
Using examples of businesses and employees that exceed customer’s expectations, employees will find the answer to the question; “What’s in it for me?” They will also learn about customer perception, how people judge them, handling upsets, and how key of a role they play. This is the base of employee training and development.

Leadership Seminars 
This is a must for anyone who supervises even one person. This seminar provides leaders with the tools to help them alter their behavior slightly, in order to greatly impact the people they lead. This should be the first step in creating a customer service culture.

This Speaker falls in the
$5,000 – $10,000 Price category

Phone: (602) 346-8011
Email: info@eqspeakers.com
BOOK THIS SPEAKER

 

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Contact Information

2415 E. Camelback Rd. Ste 700
Phoenix, AZ 85013
Phone: (602) 346-8011
Fax: (480) 718-7867
Website: http://www.eqspeakers.com
Email: pam@eqspeakers.com