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Doug Lipp

Doug Lipp Presents the Magic of Disney
Customer Service and Leadership Excellence & Change

doug lipp

Travels From:

California, United States


What is the magic of Disney?

Doug Lipp will lead you through an entertaining and insightful journey, “behind the scenes,” to discover both the secret of Disney’s success and how it and other organizations have overcome spectacular challenges. As an internationally acclaimed expert on customer service, leadership, change and global competitiveness, Doug motivates and challenges audiences around the world by combining more than 30 years of experience with experiential exercises, participant-centered activities and  humorous stories.

By age 29, Doug was the head of the training team at the world-famous Disney University at Disney’s corporate headquarters. Pivotal in Doug’s career with Disney was his experience in the mid-80’s when the corporate culture shifted from  “We’re the best. Why change?” to the progressive “Don’t rest on your laurels” powerhouse corporation that Disney remains today. Doug found that even strong organizations, like Disney, must embrace change and be willing to innovate.

Fluent in Japanese, Doug was on the start-up team for Tokyo Disneyland, Disney’s first international theme park. Based upon his rich career working with Disney visionaries, plus his work as an international consultant for some of the world’s most admired corporations and business leaders, Doug explores the strategic necessity of why companies must continually reinvent themselves. Learn how companies such as IBM, Starbucks, Procter & Gamble, Siemens and Intel have benefited from those lessons.

Doug personalizes every presentation by building and customizing his learning points to include your organization’s mission, culture, and objectives. His captivating and thought-provoking style motivates audiences to take action and get results.


This Speaker falls in the
$10,000 – $22,000
price category

Phone: (602) 346-8011


Hear Today • Change Tomorrow

Contact Information

2415 E. Camelback Rd. Ste 700
Phoenix, AZ 85013
Phone: (602) 346-8011
Fax: (480) 718-7867